We are starting the implementation of new proximity “tap style” badge readers. If you do not have access to one of them, please reference the potential issues and follow the instructions below.
- The recorded badge number is wrong, and General Access was not assigned to you.
If the reader beeps, but nothing happens. Swipe 3 times, record the door number, and the time and email AccessControl@vumc.org - If nothing happens when you tap your badge, your badge may be broken, or you were not issued a Prox/tap badge type.
It is recommended you get a new badge from the card office and be sure to tell them you need a Prox/iClass badge. Newcard.vumc@vumc.org - You are a new employee (since 6/24/2025) and have not had the access level for the Jim Ayers Tower assigned to your badge.
Submit a badge/door access request.
NOTE: Jim Ayers Tower is currently open to all VUMC employees with Jim Ayers Tower General Access level. If the badge is not working, it could be 1 of 3 things.
Door Access request form tips:
- Ensure the Supervisor's email is correct; ALL access requests require Supervisor approval.
- Some access requests require additional area owner approval.
- ONLY VUMC or VU employees may approve requests.
- Access requests take up to 3 business days to process.
- Access requests are processed only after badge printing.
- Door schedule (open/close times) changes require 24-hour notice, including holidays.
- Large access requests (50+ people) may take up to a week.
- If a room/door lacks a number, provide another person's access level to model.
- Access levels are removed by request; check badges for scratches if access stops working.
