Finding the right provider is important when beginning the therapeutic process. Work/Life Connections-EAP at 615-936-1327, is available for a confidential meeting with a faculty/staff member of Vanderbilt to assess the presenting problem, identify related issues and consider important demographic considerations (location, insurance, etc.) to assist in matching you with a potential provider. A counselor will suggest three or more potential providers who may meet your needs. The counselor may also talk with you about the process of selecting a provider with whom your are comfortable.
If you wish to initiate a search on your own, you can call the Vanderbilt insurance provider to obtain a list of providers at 1-800-743-0910.
You can also visit the Vanderbilt University Medical Center Human Resources website if you are a Medical Center employee, visit the Vanderbilt University Human Resources website if you are an employee of the university, or visit the insurance company's website to locate providers:
Find Aetna Providers:
- Sign in as a "Member" or as a "Guest." If you choose to use the "Guest" option, you will need to enter your location before starting your search.
- Select a Plan. "Vanderbilt Health Affiliated Network" includes all Tier 1 providers, which means your co-pays and co-insurance are less. "Aetna National Network" is considered Tier 2 in terms of coverage and co-pays and co-insurance may be higher.
- Either search for a type of provider or a name of a provider in the "Search" box, or you can select the "Behavioral Health" category below "Search."
- Select the category within "Behavioral Health." You will likely want to select "Behavioral Health Professionals."
Employees can also use the Teladoc options through Aetna. Visit the site to learn more.
Provider Types
- Psychiatrist: A physician who specializes in the prevention, diagnosis, and treatment of mental, addictive, and emotional disorders. A psychiatrist can prescribe medication to help reduce or control the symptoms of a mental health disorder.
- Advanced Nurse Mental Health Practitioner: A nurse with additional training who specializes in the treatment of mental, addictive, and emotional disorders. An ANP can prescribe medication under the supervision of a physician.
- Clinical Psychologist: A PhD, PsyD or EdD level practitioner trained and educated to perform psychological research, testing, and therapy.
- Licensed Master's Level Counselors: Clinicians trained to assess and provide therapy and licensed by the Tennessee Board of Healing Arts.
- LCSW - Licensed Clinical Social Worker
- LPC - Licensed Professional Counselor
- LMFT - Licensed Marriage and Family Counselor
- LSPE - Licensed Senior Psychological Examiner
Keywords: Counselor, Therapist, Psychiatrist, Mental Health Providers, Social Worker, Psychologist, Marital Counseling