Incivility hinders clinical performance… - Katz - BMJ Quality & Safety
- The Impact of Rudeness on Medical Team Performance… - Riskin - 2015 - Pediatrics
- How, When, and Why Bad Apples Spoil the Barrel… - Felps - 2016 - Elsevier
- Physician Engagement in Malpractice Risk Reduction: A UPHS Case Study - Diraviam - 2018 - Joint Commission
- Hand Hygiene Adherence…Sustained Improvement… - Talbot - 2013 - Infection Control and Hospital Epidemiology
- …Impact of a broad immunization program with enhanced accountability - Talbot - 2020 - Cambridge University Press
Impact of Disruptive Behavior Sentinel Event - 2008 - Joint Commission