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Incivility hinders clinical performance… - Katz - BMJ Quality & Safety
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The Impact of Rudeness on Medical Team Performance… - Riskin - 2015 - Pediatrics
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How, When, and Why Bad Apples Spoil the Barrel… - Felps - 2016 - Elsevier
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Physician Engagement in Malpractice Risk Reduction: A UPHS Case Study - Diraviam - 2018 - Joint Commission - (UPenn)
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Hand Hygiene Adherence…Sustained Improvement… - Talbot - 2013 - Infection Control and Hospital Epidemiology
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…Impact of a broad immunization program with enhanced accountability - Talbot - 2020 - Cambridge University Press
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Impact of Disruptive Behavior Sentinel Event - 2008 - Joint Commission