Frequently Asked Questions

Q. How are hospital charges determined?
A. Vanderbilt Health determines charges based on costs of providing the services.

Q. How often will the displayed charges be updated?
A. We plan to refresh the data used on our website annually.

Q. Can hospital charges help me understand my out-of-pocket costs?
A. Charge information may not help you understand your out-of-pocket costs. Health plans are the best source of information on what a covered individual’s out-of-pocket costs may be for a given service. In addition, we offer an estimation tool. Create your personalized estimate

Q. Can hospital staff help me understand my out-of-pocket costs?
A. Yes. Our team in Patient Financial Services can help patients obtain answers to these questions by working with physicians and insurers.

Q. Are physician charges available for viewing on this website?
A. Yes. They are included in the files provided on the VUMC Price Transparency home page.

Q. What if I cannot locate the service I need on this website?
A. Please give us a call at (800) 925-0120. We will be happy to try to provide you with a price estimate.

Additional information regarding this federal mandate: Healthcare.gov