Adult Performance Management & Improvement

Adult Performance Management & Improvement Team has the following Mission, Vision and Objectives.

MISSION

  • The mission of Vanderbilt Adult Performance Management and Improvement (APM&I) is to support the highest quality and safety of care for every patient, every time by delivering and sustaining high reliability healthcare.

VISION

  • Creating a system where patients and those who care for them are free from harm.

OBJECTIVES

  • Collaboration
    • To work in conjunction with the VUMC Office of Quality, Safety and Risk Prevention (QSRP) to define and achieve goals related to patient safety and quality.
    • To support the advancement of a culture focused on providing the right care, at the right time for the right patient, every time.
    • To maintain transparent relationships with our stakeholders from front line staff to executive leadership. 
  • Promotion and Education
    • To promote the fundamental principles of implementation science as when they are applied when assessing and monitoring improvement.
    • To foster VUMC knowledge sharing to extend best practice use, reduce variability, and facilitate improvements in outcomes.
    • To promote a culture of continuous improvement that leads to sustained results and optimal performance using change management principles.
  • Facilitation
    • To proactively identify and mitigate opportunities for performance improvement using a standard method for identification, notification, and problem solving.  
    • To oversee, facilitate, and/or support quality and safety initiatives occurring within the hospitals, clinics, patient care centers (PCCs), and ancillary, diagnostic, therapeutic, and support functions.
    • To facilitate organization of work that spans across the PCCs to ensure improvement using appropriate methodologies.
  • Resource
    • To review patient safety issues and adverse events and work towards resolutions.
    • To access and use information resources to demonstrate current practice and identify opportunities for improvement through analyzing and interpreting trends.
    • To monitor and improve metrics related to internal and external surveys and regulations.

Adult Performance Management & Improvement Team Members:

  • Dr. Neesha Choma, MD, MPH, FACP - Executive Medical Director of Quality & Patient Safety, Adult Enterprise
  • Sonya Moore, MSN, RN, CPPS - Senior Director, APM&I
  • Laura Culwell, MSN, RN - Manager, APM&I
  • Lindsey Netzel, MSN, RN, CCRN - Nursing Quality Manager
  • Kate Faught, BS - Program Manager
  • Randy Cox, MPH, LSS, CPPS - Sr. Quality & Patient Safety Advisor
    • Adult Emergency: A-Pod, B-Pod
    • Medicine PCC: C-Pod, TCU
  • Laurie DeSantis, CNM, CPPS - Sr. Quality & Patient Safety Advisor
    • Women's Health PCC: Maternal Special Care, Labor & Delivery, and Mother Baby Obstetrics
  • Chris Eastburn, MS, RN - Sr. Quality & Patient Safety Advisor
    • Cancer: 11N Oncology, 10T3 Myelosuppression 
    • Neuro: 6N/Neuro, 6S Spine, 6T3/Neuro ICU
  • Kimberly Gerant, RN, BSN - Sr. Quality & Patient Safety Advisor
    • Medicine: 8T3/MICU, 8MCE, 8N, 7S Obs
  • Angela Balding, BSN, RN, CNOR - Quality & Patient Safety Advisor
    • Perioperative Services: HR/PACU, Main OR's, MCE OR's, 4S GYN Surgery, Central Sterile Processing, Rounding in FEL, VBJ, Belle Meade
  • Lee Blair, MSN, RN, CEN, EMT-P IC - Quality & Patient Safety Advisor
    • LifeFlight: LifeFlight Ground, Air Communication
  • Katie Scott, BSN, RN, CEN - Quality & Patient Safety Advisor
    • Surgery: 10N, 10S, 7t3, 11S
  • Lindsey Jett, CPhT, MALT, CPPS - Quality & Patient Safety Advisor
    • Medicine: 3RW, 4RW, 5RW, 6RW, 7RW
  • Brittany Smith, BSN, RN, PCCN - Quality & Patient Safety Advisor
    • VHVI: 5N/CVICU, 5S, 7MCE, 7N, 8S, Cath Lab/COBS
  • Stacie Knight Evans, RN, BSN - Quality & Patient Safety Advisor
    • Surgery: 6MCE, SICU, 9N, 9S