MISSION
The Performance Improvement team leverages clinical knowledge to transform data into usable, actionable information to improve the care delivered to patients and families.
Focus:
- Provides project support and data collection assistance for the improvement of organizational or departmental systems and processes.
- Abstracts clinical information for submission to external entities, including CMS and the Joint Commission, NDNQI, and clinical registries.
- Coordinates standing and ad hoc internal reviews and audits for ongoing clinical improvement initiatives.
Team Members
- Barbara Martin, RN, MBA, CPPS - Director
- Philip Altice, Associate Program Manager
- Donna Boyd, RN, BSN - Principal Improvement Abstractor
- Melissa Cathey, RN, BSN - Performance Improvement Abstractor
- Jeff Fizer, RN, BSN, MHA - Senior Performance Improvement Abstractor
- Kathy Herbert, RN, BSN - Performance Improvement Abstractor
- Mary Jones, RN - Performance Improvement Abstractor
- Sherree Levering, RN - Performance Improvement Abstractor
- Melanie Lobo, RN, BSN - Performance Improvement Abstractor
- Michelle Love, RN - Principal Performance Improvement Abstractor
- Florence Perry, RN, BSN, CPN - Performance Improvement Abstractor
- Colleen Rossney, RN, MSN - Performance Improvement Abstractor
- Jackie Smith, RN, MSN - Sr. Performance Improvement Abstractor
- Apryl Sowder, PLN - Program Manager
- Jane Sugarbaker, RN, BSN - Performance Improvement Abstractor
- Carla West, RN, BSN - Performance Improvement Abstractor
- Jonelle Williams, RN - Performance Improvement Abstractor
- Amy Yingling, RN, BSN - Principal Performance Improvement Abstractor