WFM Training

Infor Workforce Management (WFM) training is available in multiple formats. Instructor-led courses are a great place to start if you are a new leader using the system. Live courses offer comprehensive training in the system with opportunities to practice the functionality in our training environment using your team's data. We also offer self-guided interactive LMS modules that can be completed on your own time. 

Videos and tip sheets are available for reference on the Schedule Admin Toolbox and Employee Toolbox webpages. 

  • We are currently providing one-on-one training for Leaders using the WFM Schedule Admin 

    • Audience: Managers, Assistant Managers, CSLs, Educators, AAs, Team Leads, and Supervisors with WFM Schedule Admin access
    • Learners will: Apply information learned about Infor WFM, including an introduction to the system and functionality that your team will be using. Employee Profiles, Processing Requests from Employees, Time Management Reports, Advanced Schedule View and more.

    Leaders, please select the link below to schedule a one-hour, instructor-led WFM Schedule Admin training session to get started with training:

    Book a one-on-one session


    For Inpatient Unit Shift Leader (RSL) training, please select the the link below which will take you to the Learning Exchange login page. Login to the Learning Exchange and you will see the class listed with "No Sessions Enrolled Yet". Select Choose Session to view and select the session that works best with your schedule. 

    Click Here to Enroll in the Inpatient Unit Shift Leader (RSL) Training

    • Audience: RNs with WFM Schedule Admin access that work as a shift leader (SL/RSL) on an inpatient unit. 
    • Learners will: Apply information learned about the Assignment Sheet, including but not limited to, adjust staffing needs based on recommended staffing & hours per patient day (HPPD), use the Cancelation Report and Float Report as needed, make assignments, and book off function. Utilize the Advanced Schedule View (ASV) loading and filtering the team's schedule, how to book off employees for a partial shift, complete various on call scenarios, and how to float an employee to work on another unit. 
    • To enroll, select the name of the class above,(link takes you to the learning exchange), and then select Choose Session

    Needed Class Material: Infor WFM Schedule Admin Inpatient Shift Leader (RSL) Class