WFM Training

Infor Workforce Management (WFM) training is available in multiple formats. Instructor-led courses are a great place to start if you are a new leader using the system. Live courses offer comprehensive training in the system with opportunities to practice the functionality in our training environment using your team's data. We also offer self-guided interactive LMS modules that can be completed on your own time. Tip sheets are available for reference on the Schedule Admin Toolbox and Employee Toolbox webpages. 

  • To enroll in a WFM instructor-led classes for Inpatient Unit Shift Leader (RSL) training please select the the name of a class and you will be taken to the Learning Exchange login page. Login to the Learning Exchange and you will see the class listed with "No Sessions Enrolled Yet". Select Choose Session to view and select the session that works best with your schedule. Class documents used in each classes are available in the section "Instructor-led Class Materials" below.  

    ALL WFM INSTRUCTOR-LED CLASSES, except for the Inpatient Shift Leader (RSL) Class, are on hold at this time while the classes are being reformatted to decrease the time needed for training. If you have an employee who will have ASV Manager security or is new to this security role, please email our team at wfm@vumc.org or email our educator, at shiela.thompson@vumc.org and we will set up a date and time for the employee's WFM training.


    Infor WFM Sched Admin ADVANCED SCHEDULE VIEW (ASV) Class - ON HOLD AT THIS TIME


    Infor WFM Sched Admin PROCESS EMPLOYEE REQUEST Class - ON HOLD AT THIS TIME


    Infor WFM Sched Admin REPORTS & STAFFING INFORMATION Class - ON HOLD AT THIS TIME


    Infor WFM Schedule Admin SHIFT BILLBOARD Class - ON HOLD AT THIS TIME


    Infor WFM Sched Admin Inpatient Unit SHIFT LEADER (RSL) Class

    • Audience: RNs with WFM Schedule Admin access that work as a shift leader (SL/RSL) for designated shifts on an inpatient unit. 
    • Learners will: Apply information learned about the Assignment Sheet, including but not limited to, adjust staffing needs based on recommended staffing & hours per patient day (HPPD), use the Cancelation Report and Float Report as needed, make assignments, and book off function. Utilize the Advanced Schedule View (ASV) how to load and filter the schedule, how to book off employees for a partial shift, complete various on call scenarios, and how to float an employee to work on another unit. 
    • To enroll, select the name of the class above,(link takes you to the learning exchange), and then select Choose Session

     

    Needed Class Material: Infor WFM Schedule Admin Inpatient Shift Leader (RSL) Class