The Workforce Management team is available after hours for Urgent Issues!
If you have an urgent issue and need immediate assistance you can log a help desk ticket. We ask that you please stick around because we will call you back. We do our best to respond to within 30 minutes, even for night shift!
For non-urgent issues please email wfm@vumc.org. This mailbox is monitored Monday- Friday from 8am to 5pm. If you are emailing after hours we will respond the next business day.
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Add Shift to be Booked Off to Holiday PTO or In-Service
Adding a Shift to a Day with a Scheduled In-Service
Adding Shifts in the ASV -Detail Edit, Mass Edit, and Ad Hoc
Book Off codes with Descriptions
Booking Off an Employee - How to steps
Booking off Several Shifts in the ASV - How to steps
CBK (Callback) for Partner Group - Find Using the Schedule Time Code by Team Report
Editing a Shift or Set of Shifts in the ASV
Error for Exceeding Consecutive Shifts - How to add shift
Filtering the Schedule in the ASV
Float an Employee to Work on Another Team
Floating Employee(s) to Work Another Team Using Mass Edit
Holidays - Adding Employees to Work a Holiday
Legend for the Advanced Schedule View (ASV) & Display Labels
Loading a Schedule in the Advanced Schedule View (ASV)
Mass Edit - How to Use Mass Edit to Edit Multiple Shifts
OnCall Employee is Called into Work - How to update shift
OnCall Shifts for Partner Groups -Creating and Using Presets
Placed OnCall (POC) Employee is Called into Work - How to update shift
Presets - Create, Use, & Delete
Publishing the Schedule - How and Why
Schedule Coverage - How to View in the ASV
Split Shift Functionality - Four Scenarios with How to Steps
Swap Shifts - Using Mark for Swap in the ASV
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Area Assignment Sheet - How to Make Assignments
Area Assignment Sheet Overview
Assignment Sheet - How to Make Assignments
Assignment Sheet Information for Support Staff (Med Receptionists)
Assignment Sheet Overview - Schedule Admin
Booking Off an Employee from the Assignment Sheet
