The VHAN Behavioral Health team works to help VHAN members address the stigma associated with childhood mental illness and equip pediatricians with behavioral health support. On April 26, the team celebrated the 2,000th call to its Provider Consult Line. The consult line helps clinicians prescribe medications as well as provides psychiatry consultation. The team also helps shorten psychiatric evaluation wait times for pediatric patients who need diagnostic clarity for treatment planning.
In addition, the consult line supports providers in creating behavioral health care plans and navigating resources and referrals.
Here's a sampling of the great feedback the team has received lately:
"This is the best phone-a-friend service ever!" —Shelbyville VHAN Pediatrician
"This is such an amazing resource!" —Brentwood VHAN Pediatrician, after being able to consult with psychiatry for a medication consult within 30 minutes of calling
"Thank you for your guidance. This is so confusing, and I just get lost in the system every time I try to get help.” —VHAN grandparent/guardian
“We had a great meeting with Dr. Meg Benningfield this afternoon. I have already reached out to the program she recommended.” —VHAN parent
“It is comforting and refreshing to hear from someone who looks out for the best mental interest of all the family (child and adults included).” —VHAN parent
“I appreciate your help more than I could ever express.” —VHAN parent