Overview
On December 15, 2019, @vanderbilt.edu email addresses belonging to Medical Center staff were removed from the Medical Center email environment. These addresses, considered a secondary email address, were owned and supported by Vanderbilt University.
The removal of secondary email addresses was the final step in the Email Migration Project for Information Technology at Vanderbilt University Medical Center and placed the enterprise in the Microsoft Office 365 cloud environment.
Note: Faculty members will retain their VU identity/account and @vanderbilt.edu email address.
Beginning December 15th, all emails sent to @vanderbilt.edu email addresses will bounce back to the sender as undeliverable.
Actions to take
Individual Users
- Notify business contacts, organizations, and research notifications about your new email address
- Ensure that your @vumc.org email address is properly displayed on your email signature
- Internal VUMC applications utilizing profiles should contain the @vumc.org email address
- If you have business cards or letterhead, confirm that they have your the vumc.org email/website address
Departments
- Make sure team members have the @vumc.org email address displayed on their email signature
- Change email notifications to reflect the @vumc.org email address
- Change internal VUMC applications utilizing profiles to reflect the @vumc.org email address
- Notify vendors and other business contacts about departmental email addresses
- Change departmental business cards to reflect the @vumc.org email address and any website address changes
- Contracts and other legal/business documents should reflect the new @vumc.org email address
Assistance and Support
Correct your email forwarding rules.
Download the flyer to post in your area.
If you are experiencing an issue with your VUMC email account, contact the VUMC IT/NTT Help Desk at 615-343-HELP/3-4357 or submit a Pegasus Ticket and indicate the issue you are having.