Meet Our Team

 

Kathy Moss, MSN, MBA, RN, NI-BC, NEA-BC
Senior Director ▼

Education:

Vanderbilt University School of Nursing, MSN, MBA

Belmont University, BSN

Middle Tennessee State University, A.A. in Nursing

Experience:

35 Years of healthcare experience including Nursing, Leadership, Consulting, and Informatics

Clinical nursing experience in Hematology/Oncology, Pediatric Medicine, and Pediatric Intensive Care Unit

Started with Nursing Informatics Services in 2022

Why informatics:

I love collaborating with amazing colleagues to solve complex problems! In Nursing Informatics I get to focus on leveraging and optimizing technology to best support our nurses and improve patient care.

 

Gwen Holder, MSN, RN, NI-BC
Director ▼

Education:

Capstone College of Nursing, University of Alabama, BSN

Vanderbilt University School of Nursing, MSN 

Certified in Nursing Informatics since 2010

Experience:

13 years of clinical nursing experience in Med/Surg on 9 South and in Physical and Cognitive Rehab 

Started in Nursing Informatics Services in 1994

Why informatics:

Nursing Informatics allows me to meld my nursing knowledge with informatics principles to use technology to provide the safest and most efficient patient care.  Working in this field I have an impact on many patients and nurses.  There is always something new and innovate that gets me excited and keeps me hopeful. 

 

Shawn Coomer, MBA, MSN, RN, NI-BC
Manager ▼

Education:

Lipscomb University, BSN 

Austin Peay State University, MSN in Informatics

Lipscomb University, MBA in Leadership and Management

Experience:

6.5 years of nursing experience in orthopedics, urology, and travel nursing

Started with Nursing Informatics Services in 2017

Why informatics:

I chose informatics because I love technology and solving problems! I also have a passion for the nursing profession and helping make patient care easier through improved technical solutions and communication tools. 

 

Julie Shadburne
Program Manager ▼ 

Education:

Middle Tennessee State University, AA

Nashville State  Community College, adult continuing education  

Experience:

3 years as Administrative Assistant at Vanderbilt University

Started with Nursing Informatics Services in 2008 

What I enjoy about working in Nursing Informatics Services:

Being able to work side by side with a team of nurses that not have years of bedside expereince but advanced knowledge in informatics is incredible. I learn something new everyday and our work and support directly impacts nurses and their patients which makes my job very gratifying 

 

Blair Stewart, MSN, RN
Principal Nursing Informatics Specialist ▼ 

Education:

Vanderbilt University, MSN in Informatics

Experience:

16 years of clinical nursing experience in OB

Started with Nursing Informatics Services in 2011

Why informatics:

Nursing Informatics is a role that serves as a clinical expert and technical consultant on EMR build, use, maintenance, enhancement, break fix, and innovation. I enjoy the relationships I've built with front line staff as end users and analysts as the builders of our EMR. 

 

Cindy Phipps, MSN, RN-BC
Principal Nursing Informatics Specialist ▼

Education:

Middle Tennessee State University, BSN

Waldon University, MSN in Informatics

Experience:

24 years of clinical nursing experience in CVICU

Started working in Nursing Informatics in 2014

Why informatics:

I have always had a propensity for learning new technologies and teaching others to use those technologies. Along with a passion for teaching and quality care, Nursing Informatics provides the perfect platform for helping others learn to use technology while also impacting the quality of care and improving patient safety on a large scale.

 

Krystle Suszter, MSN, RN 
Senior Nursing Informatics Specialist ▼

Education:

Case Western Reserve University, BSN 

Vanderbilt University, MSN in Informatics

Experience:

9 years of clinical nursing experience in Hematology/Oncology

Started with Nursing Informatics Services in 2020

Why informatics:

I accidentally tripped into a contract nursing informatics job after undergrad and discovered that I loved it! But it wasn't until I switched to bedside nursing that I realized the impact that Nursing Informatics has on nurses, patients, and care. I love nursing informatics because it has the ability to change the way people work, think, learn, and live. There's nothing better than seeing someone light up over a problem fixed or having them tell you how much a project has improved the care they deliver. I also love educating and inspiring other nurses to tap into another part of thinking to find ways to leverage the EHR system of their benefit.

 

Dawn Greenhagen, MSN, RN-BC, CEN, TCRN
Senior Nursing Informatics Specialist ▼

Education:

University of Tennessee Southern, BSN

Western Governors University, MSN

Experience:

15 years of clinical nursing experience in the Emergency Department

Started with Nursing Informatics Services in 2018

Why informatics:

After 16 years in the Emergency Department and being a super user for an electronic medical record implementation, I was able to transition into a Nursing Informatics role. During the period of being a super user, I enjoyed being able use my knowledge in emergency nursing to help nurses provide better patient care through the advances in technology. 

 

Amber Massey, MSN, RN-BC
Senior Nursing Informatics Specialist ▼

Education:

University of Memphis, BSN

Vanderbilt University, MSN in Informatics

Experience:

6 years of clinical nursing experience in Cardiology

Started in Nursing Informatics Services in 2021

Why informatics:

I love nursing informatics because we have the potential to make the nurse's job easier and safer and the potential to improve patient outcomes!  I love working with technology and advocating for nurses.

 

Kathy Rynczak, BSN, RN-BC
Senior Nursing Informatics Specialist ▼

Education:

Monmouth University, BSN 

Capella University, MSN in Informatics

Experience:

27 years of clinical nursing experience in Med/Surg

Started working with Nursing Informatics Services in 2016

Why informatics:

Enjoy nursing informatics as it is a fairly new and wide open field for nursing. I have developed a strong clinical background through the years which has provided me with the ability to understand various nursing workflows.

 

Annette Eskew, MSN, RN
Nursing Informatics Specialist ▼

Education:

University of Tennessee, BSN

Austin Peay State University, MSN

Experience:

19 years of clinical nursing experience in labor & delivery, NICU, OR, dermatology, and Gynecology oncology

Started with Nursing Informatics Services in 2020

Why informatics:

I was part of a go-live when I was a L&D nurse at BACH and was fascinated with the fact that there was a nurse there helping us. It definitely peaked my interest and a few months later I started my MSN. I love that we can influence practice and be a part of technology.

 

Jodie Wilkinson, BSN, RN
Nursing Informatics Specialist ▼

Education:

Austin Peay State University, BSN

Experience:

22 years of clinical nursing experience in Neuro ICU, CVICU, SICU, Diagnostic Cardiology, and Nursing Management

Started in Nursing Informatics Services in 2020

Why informatics:

I love the ability to utilize all of my clinical background and expertise to partner with Operational Leadership and Frontline Nurses in order to advocate for their ease of documentation, streamline documentation, and to help them be more successful with their patients by eliminating barriers and using documentation to create workflow efficiencies by meeting the nurse in their workflow.

 

Mollie Boland, BSN, RN 
Nursing Informatics Specialist ▼

Education:

Tallahassee Community College, ADN

Chamberlain University, BSN

Experience:

10 years of clinical nursing experience in Med/Surg and Infectious Disease

Started with Nursing Informatics Services in 2021

Why informatics:

I believe Nursing Informatics is the future of nursing. Nurses need to have an active role in the constantly changing technology that shapes their role and how they document care. I feel honored to be part of that cumulative voice and strive to make a difference every day to the nurses on the front line, which makes a difference to the patients they care for.

 

Angie Swinger-Lockridge, BSN, RN, NI-BC
Senior Nursing Informatics Specialist ▼

Education:

Cumberland University, BSN

Experience:

28 years of clinical nursing experience in Adult Medicine

Started with Nursing Informatics Services in 2010

Why informatics:

I did not choose Nursing Informatics it chose me. I had a thirst for learning how the EMR could expedite patient care nationwide. So, for me, Nursing Informatics seemed to fit perfectly! We are able optimize health records of patients and have accurate up-to-date data that can be accessed by all of the patient's healthcare providers. I believe with using information technology and evidence-based practices we can assist frontline nurses with their workflow, help improve patient care, safety, and have better patient outcomes.

 

Lisa Rhinehart, BSN, RN 
Senior Nursing Informatics Specialist ▼  

Education:

Fayetteville Technical Community College, ADN

South University, BSN

Experience:

29 years of clinical nursing experience in NICU and PCICU/PICU

Started with Nursing Informatics Services in 2021

Why informatics:

I love Nursing Informatics because it blends my interest in analyzing data and technology with my clinical experience. I get to work with different teams/workgroups to make charting enhancements that contribute to nursing efficiency and satisfaction that leads to an increase in patient safety. 

 
Wendy Pink, MSN, RN-BC
Senior Nursing Informatics Specialist ▼

Education:

Austin Peay State University and Hopkinsville Community College (other degrees)

Walden University, MSN

Experience:

13 years of clinical nursing experience in nursery, NICU and Pediatrics

Started with Nursing Informatics Services in 2021

Why informatics:

I first began to appreciate Informatics tools when floating between Post Partum and Newborn Nursery.  I discovered problems and found solutions through Informatics that were truly helpful to my nursing colleagues and enhanced patient safety.  I enjoyed reviewing documentation and ensuring that the EHR was accurate.  Not all of my nursing colleagues shared this enthusiasm for documenting, so I began to see this as a possible avenue to pursue.  I was able to shadow a colleague in her new role as an analyst and followed the path to a Nursing Informatics degree.  The field is always evolving and new ways to help nurses and clinicians to provide optimal patient care surface every day.     

 
Michael White, MSN, RN, NI-BC
Nursing Informatics Specialist ▼

Education:

Western Kentucky University, BSN

Western Governors University, MSN 

Experience

4 years in the pediatric operating room 

Started with Nursing Informatics Services in 2023

Why informatics:

I have always loved technology and helping take care of others as a nurse. I learned early on how much technology could help with my workflow. Nursing informatics give me the opportunity to blend both together. Nursing informatics allows me to help improve the work flow of nurses so they can focus more time on giving patients the best care.

 
Senior Tonja Sessoms, MSN, RN 
Nursing Informatics Specialist ▼

Education:

Tennessee State University, ADN

Excelsior College, BSN

Experience:

24 years of clinical nursing experience in Periop

Started with Nursing Informatics Services in 2019

Why informatics:

I am a nurse, and I love what I do. Taking care of people on the best and worse days of their lives allows me to be my best self. I chose nursing informatics because, over my years of being a nurse and taking care of patients, I realized that I was spending more time double charting information about patient care which took nurses away from direct care of my patient. I want to help solve these challenges!