Safe Patient Handling Equipment Repair Process

When you have problems with Safe Patient Handling equipment not working correctly, please attach a red tag to the apparatus, and follow the process below to ensure that the equipment is checked and repaired properly.

There are two methods to initiate an Apparatus Work Order:

  • Web Work Order or e-order (PREFERRED)
    Website: https://www.vumc.org/facilities/welcome
    • You must know your department center number
    • Complete work order with description of problem with equipment
  • Phone Work Order
    Call any of the numbers below for help
    • Apparatus Shop Direct Line: 322-2269
    • Plant Services Administrative Line: 322-2041