Overview
VUMC IT backs up all network storage including applications, servers, and databases on a regular basis to assure availability in the event of a data loss or data corruption. Backing up network data requires copying and archiving computer data so that it is accessible when needed.
The VUMC IT Data Retention policy are documented in Vanderbilt PolicyTech: Standard Operating Procedure - Information System Data Backup and Backup Retention.
How do I request assistance?
There are several requests that can be made in the Pegasus system for assistance with network shared storage and backup. Submit a Pegasus Ticket under one of the following headings if you require assistance:
- If you need to request additional backup, submit a Pegasus Ticket for VUMC IT-STORAGE-ADD BACKUP CLIENT
- If you have experienced data loss or corruption, submit a Pegasus Ticket for VUMC IT STORAGE - RESTORE DATA FROM BACKUP
- If you require a modification in your data backup routine, submit a Pegasus Ticket for VUMC IT STORAGE - MODIFY BACKUP CLIENT