General Guidelines for VUMC Core Billing Schedule:
iLab Training for Core Managers & Staff
Managing Service & Reservation Requests
Charge Entry Billing
Billing Event Instructions
Invoices & Refunds
Working with External Customers
Registration Instructions
iLab Service Requests
iLab Reservation Requests
Viewing Invoices
iLab Training Sessions (VUMC Core Users):
iLab Training Sessions are available upon request for all users of VUMC core groups. This includes PIs, Lab Members, and Department Administrators. During the system, we will demonstrate how to place orders, make instrument reservations, manage VUMC billing numbers, manage VU billing numbers, view invoices, generate invoices, and request refunds. To schedule a training session, email our support team at VUMCcores@vumc.org. Training sessions are hosted virtually on Teams.
The iLab application is used for all VUMC core invoicing. The VUMC C.O.R.E.S. application has been decommissioned, and all legacy invoicing activity has been archived. Contact VUMCcores@vumc.org with requests for legacy invoices.