New telephony technology coming to VTHH

Beginning Q4 2022, VUMC IT will finalize the upgrade of telephony technology at Vanderbilt Tullahoma-Harton Hospital (VTHH) and clinic locations. The team has been working for several months to set up new equipment and lines. To complete the project, VTHH staff will get new Cisco phones and outbound calls will be standardizing to 10-digits preceded by a “9”. New Cisco Phones VUMC IT Voice Services team will switch out old phones with new Cisco phones by the end of Q4 2022. 

TechSmith Camtasia 2022

TechSmith has released Camtasia 2022 earlier this year. Software Store customers who purchased Camtasia 2021 through the Software Stare are eligible to upgrade to the new release for free. These customers may log into their Software Store account to get the free download.

TechSmith SnagIt 2022

  TechSmith released SnagIt 2022 earlier this year. Software Store customers who purchased Snagit 2021 through the Software Stare are eligible to upgrade to the new release for free.  Existing users can log into their Software Store account to get the free download.

Improve your VMWare experience by downloading it on your desktop

Many of our workforce members login to a Virtual Desktop Interface (VDI) from a web browser. Did you know that downloading the VMWare Horizon Client on your desktop can greatly improve your experience? If you are trying to access your VDI from a browser, you might have seen this:  

What you need to know: Microsoft retires one of its authentication methods

Microsoft is retiring basic authentication types for email connections. Workforce members who utilize this authentication method will be required to take action to maintain access to VUMC Email, Calendaring, and Contacts.  Basic authentication is being retired because it does not support modern security standards such as Multi-Factor Authentication.  What to do